Using Data to Tell a Story and Improve the Patient Experience

Making his first appearance ever on the Healthcare Experience Matters Podcast this week is Jeff Robbins. Jeff is a coaching leader with the Healthcare Experience Foundation (HXF).

He joins us to chat about what he has learned over the years when it comes to collecting and using data to tell a story and improve the patient experience. He is a Certified Patient Experience Professional and a Licensed Nursing Home Administrator.

Learn more: https://healthcareexperience.org/data-storytelling